Last Updated: January 2026

At Al Haramain Laundry Service, accessible from https://al-haramainlaundry.com, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.

This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.

Information We Collect

We may collect the following information when you interact with our website or services:

  • Name and contact details (such as phone number or WhatsApp number)
  • Pickup and delivery address
  • Service requests and order details
  • Messages sent via WhatsApp, contact forms, or direct communication
  • Basic website usage data (such as browser type or pages visited)

We only collect information that is necessary to provide our laundry services efficiently.

How We Use Your Information

Your information is used to:

  • Process and manage laundry orders
  • Arrange pickup and delivery services
  • Communicate with you regarding your orders or inquiries
  • Improve our services and customer experience
  • Respond to customer support requests

We do not sell, rent, or trade your personal information to third parties.

WhatsApp Communication

When you contact us through WhatsApp, your messages and contact details are used solely to provide customer support, confirm orders, and coordinate pickup and delivery. Communication through WhatsApp is subject to WhatsApp’s own privacy policy.

Data Protection & Security

We take appropriate measures to protect your personal information against unauthorized access, misuse, or disclosure. Your data is handled only by authorized staff and used strictly for service-related purposes.

Cookies & Website Data

Our website may use basic cookies or similar technologies to enhance user experience and analyze website performance. These cookies do not collect sensitive personal information.

You can choose to disable cookies through your browser settings if you prefer.

Third-Party Services

We may use trusted third-party tools (such as WhatsApp or web analytics services) to operate our business. These services have their own privacy policies, and we encourage users to review them.

Your Privacy Rights

You have the right to:

  • Request information about the data we hold about you
  • Ask for correction or deletion of your personal data
  • Withdraw consent for communication at any time

To exercise these rights, please contact us directly.

Changes to This Privacy Policy

Al Haramain Laundry Service may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Al Haramain Laundry Service
Website: https://al-haramainlaundry.com
WhatsApp: +966 50 125 7916